Terms of service

Last updated: 21 April 2026

Overview

Welcome to Aurah Living. In these Terms, "we," "us," and "our" refer to Aurah Living, operated from Virginia, United States. "You" and "your" refer to you, the customer. Aurah Living operates this store and website at aurahliving.com, including all related content, features, and products (the "Services"). Our platform is powered by Shopify.

These Terms of Service, together with any policies referenced within them, describe your rights and responsibilities when you use the Services. Please read them carefully — they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the Services.

1. Access and account

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence, and that you have given us consent for any minor dependents in your household to use the Services on devices you own or manage.

To place an order or access certain features, you may be asked to provide information such as your name, email, billing and shipping address, and payment details. You agree that this information will be accurate and current.

2. Our products

Many of our products — canvases, home goods, and garments — are made to order by our production partners. Because of this, colors, textures, and finishing may vary slightly between runs. Product images on the site are representative; small variations are part of the nature of made-to-order goods.

We reserve the right to limit the quantities of any product, to refuse service, and to discontinue any product at any time. Prices are subject to change without notice.

3. Orders

We reserve the right to refuse or cancel any order for any reason — including suspected fraud, incorrect pricing or product information, or shipping restrictions. If we cancel an order after payment, we will refund the amount charged in full.

4. Prices and billing

All prices are listed in US dollars unless otherwise noted. Applicable taxes and shipping costs are calculated and displayed at checkout.

By placing an order, you authorize us (or our payment processor) to charge your payment method for the total order amount, including any applicable taxes and shipping.

5. Shipping and delivery

Shipping terms, estimated delivery windows, and policies for lost or damaged items are outlined in our Shipping Policy, which forms part of these Terms.

6. Returns and refunds

Our return and refund process is described in our Refund Policy, which forms part of these Terms.

7. Intellectual property

All content on the Services — including artwork, product imagery, text, logos, photographs, designs, and other material — is owned by Aurah Living or our partner artists and ateliers, and is protected by copyright, trademark, and other applicable laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

You may share product images and editorial content for personal, non-commercial purposes, provided Aurah Living is credited and any links remain intact.

8. User content

If you submit reviews, photos, comments, or other content to the Services, you grant Aurah Living a non-exclusive, royalty-free, worldwide license to use, reproduce, adapt, publish, and distribute that content on our storefront and marketing channels, with attribution where practical.

You are solely responsible for the content you submit and confirm that it does not violate any third party's rights, any applicable law, or the provisions of these Terms.

9. Third-party links

The Services may contain links to third-party websites or services that are not owned or controlled by Aurah Living. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party site or service.

10. Privacy

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and share your information.

11. Feedback

Any comments, feedback, or suggestions you send us — whether about our products, our Services, or anything else — may be used by Aurah Living without restriction and without compensation to you.

12. Errors, inaccuracies, and omissions

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions — related to product descriptions, pricing, promotions, availability, or shipping charges. We reserve the right to correct any such errors and to update information or cancel orders at any time without prior notice, including after an order has been placed.

13. Prohibited uses

You may not use the Services for any unlawful purpose, to infringe the rights of others, to transmit viruses or harmful code, to collect personal data about other users, to impersonate any person or entity, or to interfere with the operation or security of the Services.

14. Disclaimer of warranties

The Services and all products are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, to the fullest extent permitted by applicable law. We do not warrant that the Services will be uninterrupted, secure, or error-free.

15. Limitation of liability

To the fullest extent permitted by law, Aurah Living, its affiliates, and its partners will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Services or products — including lost profits, lost data, or damage to goodwill — even if we have been advised of the possibility of such damages.

16. Indemnification

You agree to indemnify and hold Aurah Living and its affiliates, officers, and partners harmless from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms, your violation of any law, or your infringement of any third-party right.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Termination

These Terms apply until terminated by either you or Aurah Living. You may terminate by discontinuing your use of the Services. We may terminate or suspend your access at any time, without notice, if you fail to comply with any provision of these Terms.

19. Governing law

These Terms of Service and any separate agreements under them are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict-of-law principles.

20. Changes to these Terms

We reserve the right to update or replace any part of these Terms by posting the updated version on this page. The "Last updated" date at the top reflects the most recent revision. Your continued use of the Services after changes are posted constitutes your acceptance of those changes.